[Genome] Help on error of Galaxy submission

[Ma, Jin]

James, 

I see. That makes perfect sense. I don't think anyone from outside the
firewall can access the internal browser. Thanks for the helpful
information.

Jin


-----Original Message-----
From: James Taylor [mailto:james at jamestaylor.org] 
Sent: Wednesday, October 24, 2007 3:21 PM
To: Ma, Jin
Cc: genome at soe.ucsc.edu; galaxy-dev
Subject: Re: [Genome] Help on error of Galaxy submission

Jin,

Is your internal table browser accessible from outside your network?  
Galaxy needs to call back to a table browser instance to fetch data  
asynchronously. If it can't make a connection to your table browser,  
this error will be generated. Perhaps your firewall is not allowing  
Galaxy to make this connection?

Thanks,
James

On Oct 24, 2007, at 1:27 PM, Ma, Jin wrote:

> Galt,
>
> I tried it again today and got the same error. I guess the reason is
> that something was not properly set up on our internal browser  
> compared
> to the public browser. Any suggestion on what could be wrong based on
> the error message? Thanks.
>
> Jin
>
>
> -----Original Message-----
> From: Galt Barber [mailto:galt at soe.ucsc.edu]
> Sent: Tuesday, October 23, 2007 10:40 PM
> To: Ma, Jin
> Cc: genome at soe.ucsc.edu
> Subject: Re: [Genome] Help on error of Galaxy submission
>
>
> It could have been me.
> I was trying to trouble shoot the cart database,
> which are out-growing their current 4GB size.
> i.e. the carts may have been temporarily unavailable for a few  
> minutes.
>
> -Galt
>
>
> On Tue, 23 Oct 2007, Ma, Jin wrote:
>
>> Browser helpers,
>>
>> When I submit a BED format to Galaxy from the Table Browser using our
>> internal browser, I got the following error
>> An error occurred running this job: It appears that the UCSC Table
>> Browser is currently offline. You may try again later.,
>> But when I use the public ucsc browser and follow the exactly same
>> steps, the error never showed up. Could you give me some hints on  
>> what
>> problem it might be? Thanks.
>>
>> Jin
>>
>>
>>
>>
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>
>
>
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> http://www.soe.ucsc.edu/mailman/listinfo/genome




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Notice:  This e-mail message, together with any attachments, contains
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outside the United States as Merck Frosst, Merck Sharp & Dohme or MSD
and in Japan, as Banyu - direct contact information for affiliates is 
available at http://www.merck.com/contact/contacts.html) that may be 
confidential, proprietary copyrighted and/or legally privileged. It is 
intended solely for the use of the individual or entity named on this 
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