[Genome] Help very early error: MySQL

Sadaf Naz naz at sbs.pu.edu.pk
Sun Mar 25 21:29:09 PDT 2007


Hello,
I have been accessing the genome browser daily for a long time. However,
during the past month, I have encountered the following error:

"Couldn't connect to database hgcentral on localhost as centuser. Client
does not support authentication protocol requested by server; consider
upgrading MySQL client"

I am able to open the browser. But when I try to access the DNA sequence,
or look up details of any track (for example clicking on gene information
or mRNA information), this error comes up. I have contacted our computer
help desk but they were unable to help me. I am accessing human assembly,
(March 2006)but the same error comes up whether I use any other assembly.
I use Internet explorer version 6. I have a PC.

Thanks for your help,
Sincerely,
Sadaf
-- 
Sadaf Naz, Ph.D.
Assistant Professor,
School of Biological Sciences,
University of the Punjab, Quaid-e-Azam Campus,
Lahore-54590, Pakistan.
Phone: 03334257430, Fax: 9230980


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