Ram Akella

Ram Akella

Professor, Technology & Information Management

Baskin School of Engineering
1156 High St
Mail Stop SOE3
Santa Cruz, CA 95064

Phone Number: 831-459-1728 (Call Cell 650-279-3078 instead)

Department: Technology & Information Management

Office Location: Engineering 2, Room 563 and SV

E-Mail Address:

Web Page

Research Areas

- Data Analytics: Machine Learning, Informational Retrieval (Search), Data, Text, Image and Video Mining, Social Networks and Recommender Systems.

- Business Analytics: Business and Management of Technology: Intelligent Services and Knowledge Management,IT, Product Design, Delivery and Portfolios, Financial Engineering and Management, Process Learning, Supply Chain Management, Automation.

Selected Publications

  • 2. C. Wang, R. Akella, S. Ramachandran, Knowledge Extraction and Reuse within “Smart” Service Centers, SRII (Proceedings of the 1st Global SRII Conference of the Services Research and Innovation Institute) 2011, pp., March 29-April 2, 2011, San Jose, CA.; also CIKM 2010 - Hierarchical Service Analytics for Improving Productivity in an Enterprise Service Center
  • 4. Z. Xu, R. Akella, Improving Probabilistic Information Retrieval by Modeling Burstiness of Words, Information Processing and Management, Vol. 46, No. 2, pp. 143-158, March 2010.
  • 8. Z. Xu, R. Akella, A Bayesian Logistic Regression Model for Active Relevance Feedback, SIGIR (ACM Special Interest Group on Information Retrieval Conference) 2008, July 20-24, July 2008, Singapore.
  • 7. Z. Xu, R. Akella, Active Relevance Feedback for Difficult Queries, CIKM (Proceedings of the 17th ACM Conference on Information and Knowledge Management) 2008, pp. 459-468, 2008, October 26-30, 2008, Napa Valley, California.
  • 1. J. Barajas, R. Akella, M. Holtan, J. Kwon, B. Null, Measuring the Effectiveness of Display Advertising: A Time Series Approach, WWW2011 (Proceedings of the 20th International World Wide Web Conference) 2011, pp. March 28-April 1, 2011, Hyderabad, India.

Current and Future Classes

Winter 2013

Students & Researchers

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