CMPE 80N
Introduction to Networks and the Internet
Fall Quarter 1999
2:00 to 3:45 PM, Tuesday-Thursday, Natural Sciences Annex

INSTRUCTORS: Patrick E. Mantey and Jack D. Callon
Office: Applied Science 321; Mailbox: Applied Science 237
Office Telephone: 408-459-2122
Office Hours: 1:00 to 3:30 Monday and Friday and by appointment
Email addresses: Callon@soe.ucsc.edu (university) and Jdcallon@aol.com (home)

Fall Quarter 1999 - Course Grades

OBJECTIVES OF THE COURSE:

The course deals with the fundamentals of telecommunications networks both from a technical and business perspective. It addresses both "what" the Internet is and "why" it is becoming more significant relative to how we work, live, learn, play and communicate.

In completing this course a student should have an understanding of the role of telecommunication network structure, architecture, major components, strengths and short-comings. Also emphasized is understanding the Internet not only for personal use but its increasing importance resource for business and public sector organizations for such things as E-Commerce, intranets and extranets.

The Internet is such a broad topic that it is realistic to posture this as a foundation course both for those that want to use it for personal use and those that plan to pursue the subject of networking is subsequent courses.

Specifically this course will address:

COURSE PREREQUISITES: There are no specific prerequisites to this course but sophomore standing is recommended.

TEXTBOOKS: Two books will be used for this course. The first is The Internet Book : Everything You Need to Know About Computer Networking and How the Internet Works by Douglas E. Comer. Referred to in the course schedule as "TI." This book provides an overview of the Internet and of networking technology and terminology for general readers with no technical background, explaining the evolution of the Internet, the analog to digital revolution, local and wide-area networks, wireless communication, TCP/IP software, and distributed computing. A section on Internet services offers instructions for using e-mail, BBSs, file transfer, and browsing and searching services.

The second book is Net Success by Christina Ford Haylock and Len Muscarella. Referred to in the course schedule as "NS." This book was written for people who are trying to develop and implement effective Internet strategies. These businesses are referred to as Encumbered Companies, because they come to the Web with baggage that Internet startups simply don't have, such as existing sales channels that might be threatened; existing organizational challenges; and expectations of boards and shareholders about earnings and margins. In Net Success is the learnings of 24 experienced business leaders, writing about topics ranging from design to advertising to legal issues.

COURSE SCHEDULE:

  1. Sep. 23 (TH) Class Objectives, Overview, Structure, Assignments and Grading.

    Read and clearly understand the class syllabus, the organizational structure of the books, the course assignments and the due dates. Also read Chapter 1, The Internet Has Arrived, in The Internet (TI) book as background information.

  2. Sep. 28 (T) Making Sense of the Internet and Information Browsing

    Read the Introduction and Ch. 1 and 2 in NS and Ch. 22, Browsing the World Wide Web; Ch. 23, World Wide Web Document (HTML); Ch. 24, Advanced Web Technologies; Ch. 25, Automated Web Search in TI
    Class Notes

  3. Sep. 30 (TH) Telecommunication Network Introduction

    Read Ch. 2, Telephones Everywhere and Ch. 3, The World Was Once Analog in TI.

    Due: Letter of Introduction and proposal for the first assignment

  4. Oct. 5 (T) Telecom Networks Introduction (continued) Class Notes

    Read Ch. 4, The Once and Future Digital Network, and Ch. 5, Basic Communication, in TI.

  5. Oct. 7 (TH) Telecom Networks Introduction (continued) and the Internet as a Network Class Notes

    Read Ch. 6, The Local Area Network Arrives, and Ch. 7, Internet: The Early Years, in TI.

    Due: Written Assignment Number 1.

  6. Oct. 12 (T) The Internet as a Network (continued)

    Read Ch. 8, A Decade of Incredible Growth; Ch. 9, The Global Internet; Ch. 10, A Global Infrastructure.

  7. Oct. 14 (TH) E-Commerce and Merchandising

    Read Chapter 8 in Net Success. Class Notes

  8. Oct. 19 (T) How the Internet Works Class Notes

    Read Chapter 11, Packet Switching; Ch. 12, Internet: A Network of Networks; Ch. 13, IP: Software to Create a Virtual Network; Ch. 14, TCP: Software for Reliable Communication in TI. Class Notes

  9. Oct. 21 (TH) iPrint: An Internet E-Commerce Start-up - Laurie Farros (Guest Lecture)

    Bridges and Switches Class Notes

  10. Oct. 26 (T) Distributed Computing
    Mantey's Class Notes
    Callon's Class Notes

    Read Ch. 15, Clients+Servers=Distributed Computing; Ch. 16, Names for Computer; Ch. 17, Why the Internet Works Well in TI.

    Due: Written Assignment Number 2.

  11. Oct. 28 (TH) Business to Business Uses of Internet Technology Class Notes
    Mantey's Class Notes

    Read Chapters 10 and 11 in Net Success

  12. Nov. 2 (T) Midterm Exam in CS50 (20% of course grade)

  13. Nov. 4 (TH) How People Use the Internet

    Read Ch. 18, Electronic Mail; Ch. 19, Bulletin Board Service; Ch. 20, File Transfer (FTP), Remote Login (TELNET)

  14. Nov. 9 (T) Audio and Video Communication Mantey's Class Notes

    Read Ch. 26, Audio and Video Communication, and Ch. 27, The Global Digital Library, in TI.

  15. Nov. 11 (TH) More on Internet Applications Class Notes
    Virtual Ecommerce class notes
    Mantey's Class Notes

    Read Ch. 4, Virtual Communities; Ch. 5, Internet Advertising; Ch. 6, Internet Direct Marketing in NS.

  16. Nov. 16 (T) Corporate Communications and Public Affairs: Using the Internet to Communicate Ideas. Callon's Class Notes

    Read Ch. 7 in NS.

    Due: Written Assignment Number 3.

  17. Nov. 18 (TH) The Internet, the Law and Public Policies Callon's Class Notes
    Mantey's Class Notes

    Read Ch. 9, Putting Your Business Online, Not on the Line in NS.

  18. Nov. 23 (T) How the Internet is Helping to Transform Industries Mantey's Class Notes

    Read Part III (Chapters 12, 13, 14 , 15 and 16) in Net Success.

    Nov. 25 (TH) Thanksgiving - No class scheduled.

  19. Nov. 30 (T) Technology Trends Mantey's Class Notes

  20. Dec. 2 (TH) Course Conclusion

    Due: Assignment Number 4 Team Assignments

    GRADE STRUCTURE:

    Introduction Letter 03%
    Written Assignments (4)47%
    Midterm Exam20%
    Final Exam30%

    Note: All written assignments must be prepared using a word processor.

    DUE DATES: All written assignments are due on the dates indicated. Papers submitted after the due date will not be accepted and will receive a failing grade. Absence from class does not excuse late papers unless arrangements have been made with the instructor before the day that the paper is due.

    MAKE-UP EXAMS: Exams should be taken when they are scheduled. Make-up exams will be available only if the student has received permission from the instructor to take a make-up exam before the exam is given to the rest of the class.

    ASSIGNMENTS:

    Personal Letter of Introduction (3% of course grade)

    This assignment is a letter written to the instructors that will do a professional job of introducing yourself and reflecting on the significance and/or importance of the Internet. This importance should include a personal, future job and career perspective. You can also addess how you feel the Internet is impacting the communities and society in which we live. The letter should be addressed in a business format to the instructors. Include a) a short personal introduction and a perspective of why your future career plans. Also address education, work experience, computer and Internet related experience, extra curricular activities and your career objectives. A logical assumption is that this would take at least a full page to do a quality job.

    Assignment Selection

    You should select from the following table the assignments that you will complete to satisfy the requirements of this course.

    Grade %

    Category A Students

    Either Category of Students

    Category B Students

    1

    7%

    Search Engine Evaluation

    Major Networks

    ISP Service Provider Business

    2

    8%

    Create Personal Web Page

    E-Commerce Success Evaluation

    Web Page Catalog Business

    3

    13%

    CRS Application Software

    E-Commerce Business Plan

    Bandwidth Analysis

    4

    19%

    College Course Internet Delivery

    Note: The fourth assignment will be a joint effort involving two students working together.

    Internet Search Engine Comparison and Evaluation

    Do a compound search using four different search engines and write an evaluation of the capabilities of the four search engines based on the following criteria:

    1. Ease of use
    2. Accuracy
    3. Advanced Search Capabilities
    4. Extra Features/Functions

    One of the search engines should be a multiple search engine like Ask Jeeves, Web Crawler, Dog Pile or Mama.

    Major Networks

    Identify and explain the operational characteristics of three different networks that play a major role in today's society and/or commercial world. Focus specifically on the following factors:

    1. Customer benefits.
    2. Importance and existance of standards.
    3. Significance of technology for the creation and operation of the network.
    4. Improvement of technology over time.

    Design an Internet Service Provider

    In this assignment you should accomplish the following:

    1. Identify the major competitors within the geography that you would plan to address.
    2. Highlight the primary strengths of the three or four major competitors.
    3. Identify services which you feel you can offer that will enable you to differentiate yourself from your competitors.
    4. Focus on both technical and financial risks.

    Create a Personal Web Page

    Using HTML create a personal web page representing yourself personally, as a student and as a potential employee. Minimally include a personal photograph and links within the personal page and to other relevant web pages.

    E-Commerce Effectiveness and Success Evaluation

    With all of the focus on E-Commerce there is much to be desired in terms of success. This starts with an effective web page that meets both the customer and the company objectives. You will be assigned an industry and four companies to conduct an evaluation of how well postured they are to achieve E-Commerce success.

    Design a Web Catalog Business

    Design a web business that is based on maintaining a catalog of popular toys that will guarantee that you offer the lowest prices. Identify the major competitors and explain how you will determine the toys to carry and how you will monitor competitor prices. Focus on both business and technical risks.

    Customer Relationship Management (CRS) Application Software

    CRS software is in response to the increasing focus on E-Commerce as a viable business model. Do an evaluation of the offerings from two different software companies that are marketing this type of software.

    Business Plan for an Internet Startup

    Submit a business plan for an Internet startup with a primary focus on the following factors:

    1. The definition of the business--the basis objective of the business.
    2. The value to the customer.
    3. A general assessment of the size of the market. (number of potential customers, geograpphic reach)
    4. The technical requirements.
    5. The fuding requirements and the financial risk in general terms.

    Bandwidth Analysis

    Complete a bandwidth analysis of the requirements to support multi-media delivery for an E-Learning course.

    College Course Delivery Over the Internet: An Evaluation of the Technical and Teaching Implications.

    Do an evaluation of the requirements to support Internet delivery of an undergraduate course on telecom networks. Also address some of the teaching implications of this approach from both the student and the instructors perspective. This assignment will be done by a two person team assigned by the instructors.